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Contact information
Address

Sunrise House, Post Office Lane, Beaconsfield,Buckinghamshire, HP9 1FN

Email

customercare@gracewell.co.uk

Telephone

01494 739 080

Website

www.gracewell.co.uk

Your Benefits

Holiday

All team members accrue holiday during their employment with the Company.  Agency workers, consultants and contractors are not regarded as ‘employees’ and therefore do not accrue holiday.

Holiday entitlement is 28 days per year pro rata.  There are 2 levels of entitlement within the Company.  Specific holiday entitlement will be stated in every team member’s offer letter. 

Pension Scheme

From January 2014 the Company has automatically enrolled all eligible team members in to a Workplace Pension Plan as required by the Government.   The Company has chosen The People’s Pension as the pension scheme for you.

When you contribute in to the pension scheme, the Company will equally contribute up to a maximum percentage contribution.  Your minimum contribution and the Company’s maximum contribution are tiered by Sunrise benefit levels.  If you do not wish to join the pension scheme you can opt out within the scheme rules. 


Employee Care Programme

The employee assistance programme, offers a wide range of confidential health and wellbeing services to team members including telephone counselling, face to face counselling, legal advice and financial advice.  These services can be access free of charge 24 hours a day, 7 days a week. 

Maternity, Paternity & Adoption Leave and Pay

All team members may be entitled to Statutory maternity, paternity & adoption leave and pay. 

Childcare Voucher Scheme

The Company shares your concerns about balancing your working life with the demands made on you as a parent.  To financially support parents, the Company offers a Childcare Voucher Scheme that helps team members save money on the cost of childcare. 

Compassionate and Bereavement Leave

From time to time team members may need to take time off work due to bereavement in the immediate family, to attend a family funeral or to be with an immediate family member who is suffering from a serious illness.  The Company looks to support team members in such circumstances and recognises that is often an upsetting and difficult time. 

Wellbeing Service

The Company promotes the health of all team members and works with Occupational Health to advise on health in the workplace on a confidential basis.

Flu Vaccination

To support healthy living, the Company offers each autumn a flu vaccination programme to all team members.   Having an annual flu vaccination can protect again seasonal flu and recommended by the NHS for people in at-risk groups, such as people with long-term medical conditions and pregnant women. 

Eye Care

Team members, who regularly use Digital Screen Equipment (DSE) as a part of their role, can apply for reimbursement of the cost of eye tests.  Should glasses for DSE use be required, team members may apply for reimbursement towards the cost of their glasses.  Eligibility applies following successful completion of the probationary period. 

Cycle 2 Work Scheme

The Cycle2work scheme is a Government tax exemption introduced to promote healthier journeys to work.  The Company has partnered with Halfords Cycle2Work scheme to give team members’ access to buy a brand new bike and safety equipment up to the value of £1,000 whilst making fantastic tax savings of up to a potential of 42%.  The Company purchase the bike on behalf of the team member and the team member will then be able to pay for the bike through monthly deductions from their salary over a period of 12 months.


Long Term Service Award

The Company recognises and shows appreciation for team members' service with the Company. Team members with five or more years of service are recognised at five year milestones by presentation of a Sunrise award box, service pin and gift voucher reward, in the month of their anniversary date.

Referring a Friend

The Company recognises that team members would like to recommend/introduce a friend to Sunrise.  For every successful referral, a team member will be awarded a cash incentive once their friend has successfully completed the probationary period. 

Green Travel Incentive

To help team members to save money on their travel expenses as well as reducing parking demands and reducing CO2 emission; helping our carbon imprint on the environment.  The Green Travel Incentive is a cash payment rewarding team members who use green modes of transport to commute to their workplace.

Your Choices

In addition to your core benefits, the Company, offer a range of voluntary benefits working in partnership with Personal Group. Some of these voluntary benefits are designed to save you money, for example, discounts on your regular shopping and holidays, some to make your money go further, whilst others are intended to give you personal help and support, should the situation arise.

Study Support

The Company supports and encourages team members to develop their qualifications, skills and experience.  Those wishing to pursue professional development may apply for funding towards the cost of training and study. 

Whether or not the Company offers financial assistance, team members who meet certain qualifying criteria are also eligible to apply for time off to pursue training or development activities.

Jury Service

Team members may be asked by the courts to complete Jury Service.  Jury service is a public duty and, unless someone is disqualified from attending, has the right to be excused or has a valid reason for discretionary excusal, then they must complete Jury Service. 

The Company is committed to team members on Jury Service Leave and will reimburse the loss of pay, subject to receipt of Jury documentation. 


Heart & Soul Awards

The Heart & Soul Awards is a recognition programme for team members who truly embody the core values of Sunrise and go above and beyond the call of duty to serve our residents, their families and each other. 

The awards are an acknowledgement of our team member’s special efforts, values and behaviours and to say thank you. 

The Heart & Soul Awards programme runs annually between 1st June to 31st May with monthly recognition and climaxing with a glittering Awards ceremony in July for selected winners to attend with their General Manager or Support Office Director.

Your Voice Counts

Your Voice Counts is an annual team member questionnaire for an opportunity to better understand your views of Sunrise; what matters; what helps you to deliver on our mission and what stands in the way of you giving your best. 

Your Voice Counts is a commitment to listening to your input on how we can improve.

You care for our residents. We care for you.

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